| All orders (other than Will Call or Pick-up) are subject to shipping charges. However, we feature FREE normal freight & Shipping on select items. (Ask operator for details) Most orders are shipped* FOB Irvine, California. We ship via U.P.S., Parcel Post (prepay and add) or Truck (freight collect), whichever is the fastest and most economical for the customer. We regret to say that U.P.S. Has extra charges for residential areas.
Inside Truck deliveries are subject to charges that are to be paid by the customer.
*We reserve the right to ship from the factory as needed.
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Same Day Shipping:
Same day shipment is available for all in-stock items ordered prior to 1:00pm Pacific Time.
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Damaged Merchandise Via Carrier:
Please note: The risk of loss of, or damage to the goods shall pass onto the customer as soon as the goods are deposited in good order with the carrier. All claims for damage (concealed or exposed) or loss should be made by the customer against the carrier. It is the customer's responsibility to inspect all cartons upon delivery and note any exposed damage on the bill of lading.
Our customer service department will only assist you in resolving your claims. For faster service, call the carrier immediately for an inspection report. It is recommended not to open cartons with exposed damage, and save cartons in case of hidden damage for inspection.
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Missing Merchandise:
Missing merchandise should be brought to the attention of the carrier upon delivery. Missing merchandise via U.P.S. should be brought to the attention of Disco Print Supply Co. immediately after delivery. Allow 7 days for U.P.S. to deliver all boxes. |
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